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Wish I would have seen this earlier. I run a game on Facebook platform and we oftentimes have bugs that you guys likely consider corner cases because they only
by yeldarb 13y ago
Wish I would have seen this earlier. I run a game on Facebook platform and we oftentimes have bugs that you guys likely consider corner cases because they only affect a very small subset of your users.
These tend to happen to our heaviest users who account for a large portion of our revenue. These power users either use obscure edges of the platform or act in unique ways to other users.
For instance, many of our top players have been completely unable to access their friends list for the past 2 weeks now. Playing with friends is a hugely vital component of our game and this bug makes it completely unusable for these players (many of whom have been active, paying users of our game for several years now).
See Bug 1420634571501183 (recently marked as a duplicate of 681781621832581 which I have no way of verifying since that user didn't post an error message and was using FQL rather than the graph api.. I'm hoping this bug doesn't just get lost now that it's been marked as a duplicate).
This isn't the first time we've had a bug like this happen. Allowing developers to put a bounty out would be a strong signal that it's an important bug to fix. It's not necessarily about the bonus revenue to Facebook, it's about giving developers a way to get truly important bugs prioritized.
Or heck, being able to buy 5 minutes of a real Facebook engineer's time would be valuable as well.
See also:
Bug 1394861264086269 which is a bug marked as Invalid but has to do with the (relatively obscure) "Game Groups" Graph API not matching what's actually shown on the web interface.
Bugs 177435992460351 and 242967435851521 which will probably be closed in 5 months because "We are prioritizing bugs based on impact to the developer community. As this bug report has not received much attention from other developers, we are closing it so as to better focus on the top issues." even though they've been confirmed by FB just like countless other bugs I have reported over the years.