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What makes me uncomfortable is: 1. the claim that dogfooding would be helpful for feedback and improvement, followed by 2. listing only superficially positive
by ronaldx 13y ago
What makes me uncomfortable is:
1. the claim that dogfooding would be helpful for feedback and improvement, followed by
2. listing only superficially positive feedback.
Given this memo, I don't think I would feel comfortable giving negative feedback, which then negates one of the major points of the memo.
- deleted 13y ago[deleted]
- taurath 13y agoThere's not a single word of admittance of any problems Yahoo mail has other than mentioning one missing feature. If I were an employee, I'd basically be thinking that my feedback wouldn't matter because they haven't made any effort to prove that they know what common problems are and therefore can actively work on a solution. Granted, that's how I feel about most "give us feedback" forms. I'd feel a lot better if they listed a few things that actually came out of the suggestions, or things that were popular from that suggestion form that were changed using some feedback (frequently devs actually already know whats wrong and feedback can just be for a little prioritization, but there's nothing lost in giving the userbase a pat on the back).