> Or ... are you using their services while moaning about it? No, I'm sure you wouldn't do that. It makes a lot more sense to moan about something you use than

> Or ... are you using their services while moaning about it? No, I'm sure you wouldn't do that. It makes a lot more sense to moan about something you use than to moan about something you don't. For example, I don't moan about how bad Katy Perry's album is because I don't own that album. I don't moan about how uncomfortable the seats in my old car were because I don't drive it anymore. I do moan about poor pick-up time estimates at a restaurant I frequent because I am actually their customer. The idea that you should only complain about things you don't use is bizarre.