I seem to have missed the FAQ - thanks for the pointer. For me, a lot of value would be derived by having the ability for any user to send us a video of the pro

I seem to have missed the FAQ - thanks for the pointer. For me, a lot of value would be derived by having the ability for any user to send us a video of the problems / questions they're having (e.g., how do I do X, etc). I realise that Lookback is mainly geared towards internal testing but it should be easy to aid the support workflow, too. Capturing the status bar is the only private API you actually need to use to fully recreate the screen, although I don't know whether the team behind Lookback is using additional priv APIs for other parts.