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I see this as a valid point, but I also feel nowadays companies should engage users with twitter to help build relationships and loyalty. Just got to keep custo
by njbrodka 13y ago
I see this as a valid point, but I also feel nowadays companies should engage users with twitter to help build relationships and loyalty. Just got to keep customers happy and keep delivering them value so they stay loyal. This could be a good tool to help do that.
- travelhead 13y agoThere are more cross channel promotions on social media now that people are liking and tweeting brands. Social media is becoming more valuable and companies are looking for new ways to engage. But I agree, there needs to be respect for the customer to build the relationship over social channels.