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Thought about doing something like this before, but I'd rather not give our competitors a public list of all our customers.
by brandnewlow 13y ago
Thought about doing something like this before, but I'd rather not give our competitors a public list of all our customers.
- wanghq 13y agoGood point!
- travelhead 13y agoI agree, It's not for everyone.
- noveltysystems 13y agoMy thoughts are, your competitors can already scrape your Twitter followers. It's a legitimate concern, but you also can't live in fear of your competitors.
- brandnewlow 13y agoAbsolutely, but a real-time indicator of our customers is not something I want to hand over to them.
- njbrodka 13y agoI see this as a valid point, but I also feel nowadays companies should engage users with twitter to help build relationships and loyalty. Just got to keep customers happy and keep delivering them value so they stay loyal. This could be a good tool to help do that.
- travelhead 13y agoThere are more cross channel promotions on social media now that people are liking and tweeting brands. Social media is becoming more valuable and companies are looking for new ways to engage. But I agree, there needs to be respect for the customer to build the relationship over social channels.