Hiring a large, full-service law firm and being surprised by the fact that a summer associate billed against your matter or that phone calls with investors were

Hiring a large, full-service law firm and being surprised by the fact that a summer associate billed against your matter or that phone calls with investors weren't handled gratis is like buying a Ferrari and expressing shock when your mechanic informs you that the F1 clutch needs to be replaced and will set you back $5,000. A service like SimpleLegal could be very useful for larger companies with consistent, significant legal spend because at these companies, spend on external professional services is almost always managed and reviewed to begin with. For smaller companies (startups included) with much lower spend and more infrequent use of services, there's never going to be a remedy for "I bought a Ferrari and didn't know the maintenance costs were going to be so high!" People who educate themselves on what they're buying before they buy almost always come out ahead of those who don't.