I'm excited by companies like this. I think you actually get the ability to do something that transcends just making a product and selling it. You get a chance

I'm excited by companies like this. I think you actually get the ability to do something that transcends just making a product and selling it. You get a chance to change what it means to grow and run a business. Groove might end up being very influential and meaningful beyond just customer support, like 37signals has. That's hard to do if you are shooting for an exit in 3-5 years just to be swallowed up by a big company.