Even if the interview is fake, it's an interesting juxtaposition of business and technical perspectives: "Gates" is saying "people won't pay for bugfixes; but t

Even if the interview is fake, it's an interesting juxtaposition of business and technical perspectives: "Gates" is saying "people won't pay for bugfixes; but the interviewer is hearing it as "people don't want bugfixes". I think bugfixes clearly have value, but it's a little unclear where exactly they are monetized. Consider: under what circumstances would existing bugs stop you from buying the present version? - a 100% compatible and 100% feature-comparable alternative product... which additionally has fewer bugs. - if you know about the bug before buying it. Perhaps this is the crucial factor: you only discover the specific bugs that are a problem for you some time after purchasing it, so they are not well-placed to be purchase-factor.