This shouldn't come as a surprise to anybody. Any nontrivial product has a bug database with hundreds of known bugs per module/component. Most are not worth fix

This shouldn't come as a surprise to anybody. Any nontrivial product has a bug database with hundreds of known bugs per module/component. Most are not worth fixing because regression testing is so expensive. And the expectation of end users is really low, people expect software to be lousy. People even except phones to crash nowadays. In a Palm Pre review I read the other day they praised the Pre's stability: it "only" crashed 4 times during testing, and it was because "we were running a lot of apps at the same time". Expectations matter.