A question not asked by the piece: is what we do really "heart transplants" and Shakespearean plays? Sure, that surgeon can do the transplant like nobody else a

A question not asked by the piece: is what we do really "heart transplants" and Shakespearean plays? Sure, that surgeon can do the transplant like nobody else and ol' Bill can write a play like nobody else, but what if all the client actually needed was a bandaid or a quip for a greeting card?