Great article. One of the things to remember is that most of the times 70% of the communication actually happens through body language. Perhaps not so much when

Great article. One of the things to remember is that most of the times 70% of the communication actually happens through body language. Perhaps not so much when you are sitting at a desk and talking face to face but definitely in the case where other perceive your capabilities/ mentality. For example general behavior while in office. Sometimes when I look at the managers/ leaders in my organization and am thinking how they rose up to that level, one of the things I observe is the behavioral part like described in the article. "Emotional Intelligence" is a good book on the subject.