It has to help that he's semi-famous. I remember the exact same thing happening to a Verizon customer a few years back, and it certainly took longer than 5 hour

It has to help that he's semi-famous. I remember the exact same thing happening to a Verizon customer a few years back, and it certainly took longer than 5 hours for him to get his money back. http://verizonmath.blogspot.com/2006/12/verizon-doesnt-know-dollars-from-cents.html http://verizonmath.blogspot.com/2006/12/verizon-doesnt-know-... (the audio link has gone dead) These companies need to learn math.