I tried MyKolab last week and it went terribly. I so wanted things to work out but I feel the service isn't ready and in the end I had to give up. Documentatio

I tried MyKolab last week and it went terribly. I so wanted things to work out but I feel the service isn't ready and in the end I had to give up. Documentation is very sparse and in some cases out of date. Even sign-up was problematic for me, since it looks like you are forced to have a PayPal account (you don't, and can use PayPal as the payment processor only). I had to contact support to ask for help signing up, and the steps they gave me were not possible to follow. Options for a bank transfer payment simply did not appear until many hours later. Imagine you added an item to your cart in Amazon and when you went to check out it was empty. Delete & re-add, still empty. Wait 8 hours, come back, still empty and no way to complete the purchase. Randomly, the item finally shows up the next day. I got through it finally and switched MX records. I logged in to the webmail interface 2 hours later and had errors 'Server Error: SELECT: Mailbox does not exist' then later 'An error occured(sic). An error occurred while saving'. Another support ticket, emails inbound bouncing, and no reply for three hours and I was all done with MyKolab. I still want a service like this and am actively looking but a big part of it is the product has to look totally professional and the company must have their shit together. Let's face it, if your goal is privacy and the adversaries are Google and random three-letter agencies you have got to inspire confidence and this company is a long, long way off.