Look, this isn't a new issue. Lots and lots of us have been getting increasingly dissatisfied with Google for years. But each problem is isolated and hasn't mad

Look, this isn't a new issue. Lots and lots of us have been getting increasingly dissatisfied with Google for years. But each problem is isolated and hasn't made much of a ripple in the wider world... Is it a big deal to me that Google messed up their automated AdSense "publisher" interaction script, and cut off my income for a few weeks? Why yes, yes it is... but that doesn't mean that anyone else cares about that. Even if Google's generally poor supplier relations affects a lot of people (and it does), there's never enough of them for it to affect Google, the brand. Same goes for any number of other Google problems. Did the "nym wars" cause lots of disaffection amongst Google users? Yes, but again not enough. Did adding lots of pointless JavaScript to search results pages piss off a lot of people? How about the fact that search results are much less specific/useful than they used to be? Unilateral changes to the privacy policy? Or Google Reader? Code Search? Etcetera, etcetera... Google have created a huge amount of simmering resentment over the last few years. So, once an issue like this starts to get some traction, there are a lot of people ready to wait in line to put the boot in.