ah crap totally forgot about that: I spent a fair whack of points to send my partner back to the US in style. My non-us credit card was declined and they canc

ah crap totally forgot about that: I spent a fair whack of points to send my partner back to the US in style. My non-us credit card was declined and they cancelled the booking only notifying us when we showed up at their airport and they told us that there was no ticket and couldn't issue a boarding pass. But then they took the points as a "penalty" for forfeiting the ticket because he didn't fly....