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Erm, I think it's more likely that the laptop showed up in X-ray scan and a baggage handler availed themselves of the contents. I had the same thing happen to
by cm277 13y ago
Erm, I think it's more likely that the laptop showed up in X-ray scan and a baggage handler availed themselves of the contents. I had the same thing happen to me at Heathrow; I spent about 5 minutes to locate it in Lost & Found a few days later, stripped of any identifying information and of course the laptop.
American Airlines sucks, but I don't see their fault here.
- chrismcb 13y agoThe customer left their bag with AA. AA was now responsible for the bag, until they gave it back to the customer. The fact that TSA or similar people are thieves, or there are thieves at the carousel does not remove responsibility from AA.