The decision makers, and most people who work at Google probably don't see this problem. They just hand over the information and move on. It's like the Delta A

The decision makers, and most people who work at Google probably don't see this problem. They just hand over the information and move on. It's like the Delta Airlines management team who had a special bus to the airport and a hole in the fence to go straight to their first class seats in their airplanes, or senior Apple employees who (less so now) appeared to never to actually travel outside California and London. If you don't see a problem you will never fix it. Google and Facebook folks are content with living inside their bubble, while the rest of us get more and more frustrated and use their products less and less.