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You should also look into software escrow. Large corporations often require this of smaller vendors delivering enterprise solutions (SaaS or otherwise). Your a
by skue 13y ago
You should also look into software escrow. Large corporations often require this of smaller vendors delivering enterprise solutions (SaaS or otherwise).
Your agreement is great in spirit, but I believe the moment your company ceases to exist your customers will lose legal recourse over your commitments. IANAL, but I would assume that includes this open source guarantee. That's why there are a number of third party companies who provide escrow services. Iron Mountain is an example:
http://www.ironmountain.com/Services/Technology-Escrow-Services/Software-as-a-Service-Continuity-Services.aspx http://www.ironmountain.com/Services/Technology-Escrow-Servi...
Edit: Fixed formatting, wording.
- timothy89 13y agoThanks, will look into that. You don't happen to know what it might cost? Maybe I should apply for a free quote :)
- skue 13y agoWe did use software escrow at my last company (hospital customers). I believe we just did source code hosting and it was roughly $1000 to set up and for the first X customers, and additional customers were a smaller additional fee. Given how aggressively SaaS services are priced these days, companies like Iron Mountain may have special pricing for SaaS. Getting a quote is the best way to go! Also, if it's too expensive to do for everyone, you can of course offer it as a premium feature or a differentiator for an enterprise pricing tier.
- jsoo4 13y agoReleasing source code to paying customer is not "open source", it's just a clause in a contract. Microsoft allow some larger companies can get their hands on the Windows source code. Is Windows "open source"? I wish people would stop throwing around "open source" as a buzzword. IT'S NOT FUCKING OPEN SOURCE.