Great point. Not only is it personally empowering to be open with what you don't know, there are frequently 4 or 5 other people who are happy when you ask for

Great point. Not only is it personally empowering to be open with what you don't know, there are frequently 4 or 5 other people who are happy when you ask for clarification. When I'm on sales calls, I now go out of my way to ask those questions of my own people.