Except that REI isn't going from a normal return policy to a draconian return policy. It's going from the most unbelievably lenient and forgiving policy to som

Except that REI isn't going from a normal return policy to a draconian return policy. It's going from the most unbelievably lenient and forgiving policy to something that's still far more lenient and forgiving than anyone else offers. I don't think it's quite a fair comparison.