While it's easy to get shocked at some of the author's behavior, I personally don't think it's out of the ordinary. People lie to save money or avoid blame. Exa

While it's easy to get shocked at some of the author's behavior, I personally don't think it's out of the ordinary. People lie to save money or avoid blame. Examples: - I have a friend who works at an LA Wal-Mart doing returns. You'd be blown away at the things people will bring back. My favorite is a raw turkey post-Christmas that someone didn't cook all the way. - People lie to tech support all the time. "Oh I don't know what happened. I never logged in yesterday!" ... actually, the log file says you did. - My sister-in-law works at a bank. The stories people will tell to fight overdraft fees are hilarious.