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That completely misses the point. This isn't about software at all; this is about good business and good management. Sometimes you suck it up and call somethi
by _pius 17y ago
That completely misses the point. This isn't about software at all; this is about good business and good management. Sometimes you suck it up and call something in if you have to so you don't lose a customer.
- tedunangst 17y agoAnd then you discover that the billing system automatically refunds (or refuses to charge) people whenever their account credit goes over $500. Or that somebody added one of those fancy assertion thingies to the code that simply does not allow Pre accounts to be created without a credit check. And then somebody from accounting gets wind of it and shits a brick because the rules are different for money received for a service not yet rendered vs one that is. Or maybe it's just a good business call. By not giving this guy his Pre, they incurred one hit of nerd rage. But they've ducked out on his followups about how unlimited isn't really unlimited, how megabytes aren't the same as megabits, how 3G speed isn't 2.99G speed, and so on and so forth.
- _pius 17y agoOr maybe it's just a good business call. By not giving this guy his Pre, they incurred one hit of nerd rage. But they've ducked out on his followups about how unlimited isn't really unlimited, how megabytes aren't the same as megabits, how 3G speed isn't 2.99G speed, and so on and so forth. Good point. :P
- LogicHoleFlaw 17y agosomebody from accounting gets wind of it and shits a brick because the rules are different for money received for a service not yet rendered vs one that is. This is absolutely a real-world scenario. The difference between money received in a lump sum vs. money contracted to be paid in installments over time is a big one as well.