spending money making current customers happy with a better experience is never wasted if their current UI sucked you'd be complaining about having trouble fin

spending money making current customers happy with a better experience is never wasted if their current UI sucked you'd be complaining about having trouble finding a movie -- which you kind of are doing already. IMO one of Netflix's major problems is the UI, when i'm on my PS3 and looking for something to watch, there are 75 movies from different subsets (most of which are unrated by me - promoting me to watch something i haven't seen) - the problem with this is i often like to watch things i have already seen (hence the reason i buy a dvd). That content isn't readily available or easy to search unless i remember or already know what i want.