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The arrogance of some companies and their demands for personal information that has nothing to do with the business at hand is astounding. What's even more amaz
by newsio 17y ago
The arrogance of some companies and their demands for personal information that has nothing to do with the business at hand is astounding. What's even more amazing is the surprise and inability to cope with customers' questions and refusal to give them the information.
My breaking point was reached when the local Snippets -- a franchise that cuts kids' hair -- demanded my phone number when I came to get my son's hair cut. When I asked why, the answer was "we need it for our system." I surmise that they want it for some sort of customer tracking database to use as a unique ID, but my refusal threw them for a loop.
- robotrout 17y agoGlad I'm not the only one. Radio Shack was my nemesis, as I purchased stuff there often, when prototyping and not willing to wait for next day delivery. I used to get myself worked up before I even got to the store. Over the years, I've optimized it to just a friendly "Nope!" when they ask for a phone number. Doctors offices and dentists offices are another one. Their little 'new patient' form demands much more information than they need. I leave it blank or draw a line through it. When I'm getting my hair cut, since it's a more intimate relationship, I'm reluctant to be quite as rude, so I just tell them that I don't have a phone.
- Harkins 17y agoI like to say "No thanks". If you think about it logically it doesn't parse, but I've found that the common phrase invokes the "I just was just treated politely" part of the brain in almost everyone, saving much hassle.