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Eh, I wouldn't recommend Coinbase. They deemed one of my purchases from them as "high-risk" and have been holding my money hostage since. Support team has been
by zachlatta 13y ago
Eh, I wouldn't recommend Coinbase. They deemed one of my purchases from them as "high-risk" and have been holding my money hostage since. Support team has been taking 3-4 days to reply to each email in the thread.
- iancarroll 13y agoSometimes this happens. They deal with purchases every day and can't aid with money laundering.
- MichaelGG 13y agoBut a 3-4 day response time isn't part of fraud prevention.
- christiangenco 13y agoYeah, their support department is absolutely awful.
- Wingman4l7 13y agoThey've been chalking that up to growing pains -- for the longest time, they didn't even have a dedicated support guy hired; it was just the two founders. Last time I checked they had just one member of staff dedicated to support, although by now they might have one or two more.