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A bit ironic, considering how the latest gmail update enraged most of us.
by tangue 13y ago
A bit ironic, considering how the latest gmail update enraged most of us.
- Filligree 13y agoNo. No, it did not enrage "most of us". It enraged a small number of people, who happen to be the ones that spoke up. The people who don't care, or who liked it, mostly didn't bother.
- tfb 13y agoThat's always an interesting effect, really annoying too if you're on the receiving end of the complaints. People tend to only speak up when they don't like something, so many times the amount of negative feedback overwhelms the positive, even if the vast majority are content with the product/change. If only people spoke up more often about their positive feelings...
- likeclockwork 13y agoI didn't speak up until just now but I was also enraged.
- deleted 13y ago[deleted]
- pdx 13y agoMy wife and I were both enraged, but alas, we failed to speak up in the proper venue for our views to be counted. We apologize for our poor timing, but would like to document our rage now, for your convenience.
- skj 13y agoLikewise, I'll document my complete indifference. (heavy gmail user)
- mseebach 13y agoI'll register my satisfaction. I like how well the "social" and "promotions" tabs keeps the bulk stuff out of my inbox without requiring me to maintain a ton of rules.
- snogglethorpe 13y agoI agree, the new inbox categories are absolutely brilliant. Not every gmail change is perfect, but I think they've really done a good job of it generally.
- ams6110 13y agoAny time you change an interface people are used to, you will enrage some of them. Particularly the heavy users. Even if the old interface was bad and the new one better. People who use software repeatedly adapt to any interface. Look at the insurance agents who whiz through character-mode mainframe applications to generate a quote. They figure out clunky interfacess and are able to use them productively. Change them, and suddenly they have to think about how to use the application again. I keep trotting out the example of the Microsoft Office ribbon. In the old menu system of Office, I knew exactly where everything was. I didn't have to think about it. When the ribbon came out, I was lost. Using Office became a painful chore. I just abandonded it. Every time I have to use Office now, I do it with a taste of bitter hate in my mouth.
- room271 13y agoNot true. I don't have time to complain about most things that upset me. Of course, I will complain about the very worst things, but this is a pretty high bar. I was upset by this but have not complained anywhere.
- pionar 13y agoJust because it's not true for you, doesn't mean it's not true for everyone. I was rather indifferent about the changes.
- pessimizer 13y agoHow does your indifference to the changes speak to the fact that there were people who had a problem with the new interface that didn't speak up? Does your indifference somehow make the person you responded to cease to exist?
- bad_user 13y agoFor what is worth, I like the new GMail.
- damon_c 13y agoIsn't "enrage" a bit strong for the feelings feel people in response to a website update? Or, are people really enraged? Do people feel enraged when there is no more toilet paper or they are out of milk? I thought rage was more for racial injustice and displays of gross inconsideration... I'm just trying to figure out if my rage-dar needs a bit of a calibration. I actually can't remember the last time I felt something I would call "rage". Am I missing out on something?!
- idProQuo 13y agoI don't count myself among the enraged, but I understand why some people feel that way. A tool that is pretty central to a lot of people's work lives was changed in a non-trivial way without warning, without their input, and with no way to go back. For people who are really busy and need email to be something that "just works", I could see how this would be really frustrating.
- pessimizer 13y agoThat's an unfalsifiable claim that rationalizes going ahead and doing what you were going to do anyway. For example, I'm going to use it today to justify farting on the bus.
- tangue 13y agoLet's forget about the "most of us" : the reactions on this thread shows that this new UI is, at least, controversial. But it was a wrong comparison for another reason : Drupal being open source there's an escape way for any UX change.