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It is amazing how obvious it is that customer satisfaction is at the core of every new initiative Amazon launches.
by aashaykumar92 13y ago
It is amazing how obvious it is that customer satisfaction is at the core of every new initiative Amazon launches.
- madeofpalk 13y agoIs it really? A lot of companies do this. Apple pays _a lot_ of attention to what it's customers says and guides a lot of decesions by it.
- ceejayoz 13y agoSo you're refuting the "Amazon cares about customers" point by saying other companies do too? Huh?
- madeofpalk 13y agoNo, I'm just questioning if it really is 'amazing' if a large portion of successful companies do the same thing.
- icebraining 13y agoI think madeofpalk is refuting the "amazing" part. It's not amazing if it's common.
- ceejayoz 13y agoI don't think Amazon-level customer service is all that common. Yes, some other companies like Apple do the same thing, but it's generally surprising to get that sort of support.
- CamperBob2 13y agoSo we can expect most of the design decisions in iOS 7 to be reverted in iOS 8, then? Because that's what most Apple users seem to want.
- madeofpalk 13y agoOops, should make been more clear I guess. AppleCare and Apple Retail place enormous focus on these customer surveys.