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Why wasn't it scalable?
by ryanhuff 13y ago
Why wasn't it scalable?
- scrabble 13y agoI don't believe the delivery cost was passed to the customer. They also needed to send someone physically to the dealership to negotiate and get the vehicle. And get a truck there to drive the car where it was going. These costs aren't negligible and would need to be passed to the customer. I think the key one is actually going to the dealership to negotiate and get the vehicle.
- ryanhuff 13y agoUnderstood. They may have done well to bring a car broker onto their team who understood the market, and already had relationships with dealers in order to shortcut through these issues.