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While that is more reasonable, you still have to wonder about the fact that the DRM is so complicated that the customer service people don't understand it.
by pmjordan 17y ago
While that is more reasonable, you still have to wonder about the fact that the DRM is so complicated that the customer service people don't understand it.
- devin 17y agoAmen. Burying the details of such a simple policy seems like it is set up by design to confuse the confidence of the consumer. They don't want you to know that you actually own your copy.