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I am not an expert in this domain. I guess they never formalized the requirement of the site in written document. So it is very hard to determine objectively by

I am not an expert in this domain. I guess they never formalized the requirement of the site in written document. So it is very hard to determine objectively by 3rd party. And at the same time. It is hard to put all requirement into text for software developers. But a formalized requirement is protection/insurance between customers and contractors. I found there are similar problem in UAE that British building contractors has problem in getting paid because the UAE customers always demand updating in the building and never trying to give an objective criteria of the finishing decoration of the building. I guess they suffer the same problem in finish the web site.

billswift 17y ago
I used to work for an architectural and landscape designer in the D.C. area in the 80s and 90s, his solution to constant changes was to only work cost plus, on a week to week basis. Every week he met with the clients, let them decide what was most important to them to get done over the coming week, and get a check for the previous week. It also helped the clients feel more involved in what they were paying for.
- Kadin 17y ago
  That works if you can get your clients to agree to it, but most clients won't. Hell, cost-plus is almost always better for the contractor than firm-fixed work -- it shifts the risk to the client! -- but a lot of organizations just flatly refuse to go there for that reason. They want you on a firm fixed price schedule or not at all, at least for any sort of non-trivial work.