It's not so much a DRM issue as it is a bonehead policy and decision-making on the part of Amazon. I own a Kindle and I've never seen any notice anywhere saying

It's not so much a DRM issue as it is a bonehead policy and decision-making on the part of Amazon. I own a Kindle and I've never seen any notice anywhere saying I can only download my purchased items a limited number of times. I was led to believe I could re-download items whenever I needed to. The fact that this number varies by book is only more infuriating. If they want to limit the number of downloads that's fine. I understand if they don't want people using gobs of bandwidth downloading things over and over again. But let us know so we know that it's critical to back these things up! It's a good idea to back up purchases regardless, but it's easy to forget about when you're under the impression your books are safe and accessible at any time from Amazon. This policy of not disclosing (or at the very least not making conspicuous enough) the terms of a purchase needs to change. [EDIT] Looks like a false alarm. Just a misinformed customer service agent.