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Just got this myself too and my first thought was it has to be a scam. Submitting photo ID online is rather unusual for hosting company to ask for. DO does appe
by disclosure 13y ago
Just got this myself too and my first thought was it has to be a scam. Submitting photo ID online is rather unusual for hosting company to ask for. DO does appear to be less favorable now given the level of verification they need. I wonder if this applies to most DO users though.
[Sent to support]
Earlier today, I received a support ticket from DigitialOcean with the message below asking for government issued ID. This is an unusual request for hosting company. Can you confirm this?
--- ATTACHED MESSAGE BELOW ---
To help us verify your identity, please send us a scan of your government-issued photo ID or passport to verify@digitalocean.com with this ticket's ID in the subject, example: "Ticket #XXXXXX". Once you have sent that please let us know by replying to this ticket.
[Response from DO]
We ask for IDs for accounts that have been flagged during verification. We apologize if it appears abnormal but we take abuse very seriously
Alex