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>Blockbuster is a tarnished brand name IMO due to the way they treated customers I've heard this a few times. Personally, I've never had a bad experience with
by jack-r-abbit 13y ago
>Blockbuster is a tarnished brand name IMO due to the way they treated customers
I've heard this a few times. Personally, I've never had a bad experience with Blockbuster. I'd been a card carrying member for over twenty years. Switched from Netflix to Blockbuster back when they were just DVD By Mail services because the added value Blockbuster had with the physical locations. I've not heard anything very specific about what types of things they did to those unhappy customers. The brand is not tarnished for me. I understand why they died. But it is still a little bit sad.
- crazytony 13y agoMy local blockbuster had (6 years ago) a policy that if new releases were more than 2 days late they charged your credit card for the full movie cost ($30-40 per DVD). No refunds on this.