>Never use jargon if you can help it. Funny in the context of an article peppered with the term "UX". I know what it means, and I suspect most people on HN kno

>Never use jargon if you can help it. Funny in the context of an article peppered with the term "UX". I know what it means, and I suspect most people on HN know what it means, but does the average "client, boss, and colleague" know what it means? If not, then it's jargon. Oh, and "eye tracking, card sorting, .. , A/B testing". Ditto.