I don't think one would need an MBA to figure out getting paying customers is the number one priority. They had a tough job ahead of them, lots of free competit

I don't think one would need an MBA to figure out getting paying customers is the number one priority. They had a tough job ahead of them, lots of free competitors, so they felt that they had to make a vastly superior product to differentiate themselves. It's not a bad assumption, it's just a tough market to compete in.