The author's response is here: http://www.businessweek.com/articles/2013-11-05/responding-to-mackenzie-bezoss-one-star-slapdown http://www.businessweek.com/arti

The author's response is here: http://www.businessweek.com/articles/2013-11-05/responding-to-mackenzie-bezoss-one-star-slapdown http://www.businessweek.com/articles/2013-11-05/responding-t...