It's up to you at this point. I think it's a bit unusual that they won't accept it after being redacted. You can try just sending it redacted anyways. Leaving n

It's up to you at this point. I think it's a bit unusual that they won't accept it after being redacted. You can try just sending it redacted anyways. Leaving name/address/dob/photo seems reasonable. If it's sufficiently high resolution, I can't see that they will be terribly bothered. For reference, by the way, I work at Quora, and have done a lot of work relating to enforcing real names on the site. We have asked for photo ID, but specifically ask for details to be redacted. The only things that will escalate something to this level of scrutiny are multiple red flags that signal a suspicion of abuse. I imagine that because there is a financial transaction involved, DigitalOcean has different procedures and looks for different red flags.