4 ms·

Thanks for your helpful comment. I asked if I could redact anything and received the response: A scan of the entire ID would suffice. It's for verification, we

by kohanz 13y ago

Thanks for your helpful comment. I asked if I could redact anything and received the response: A scan of the entire ID would suffice. It's for verification, we do not store it in anyway. Hardly a response that creates confidence. Pardon me if in this day and age I don't exactly trust the public facing data retention policies of private companies. I agree that brick and mortar vendors ask for ID all the time (in the US, at least), but as you said I'm comfortable having a human peruse it, not so much having them store it in a digital format.

codezero 13y ago
It's up to you at this point. I think it's a bit unusual that they won't accept it after being redacted. You can try just sending it redacted anyways. Leaving name/address/dob/photo seems reasonable. If it's sufficiently high resolution, I can't see that they will be terribly bothered. For reference, by the way, I work at Quora, and have done a lot of work relating to enforcing real names on the site. We have asked for photo ID, but specifically ask for details to be redacted. The only things that will escalate something to this level of scrutiny are multiple red flags that signal a suspicion of abuse. I imagine that because there is a financial transaction involved, DigitalOcean has different procedures and looks for different red flags.