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> How do you solve a problem like overly friendly, helpful employees? > ... training employees to: Question suspicious behavior and report it to the human rela
by justinmk 13y ago
> How do you solve a problem like overly friendly, helpful employees?
> ... training employees to: Question suspicious behavior and report it to the human relations department.
> Refrain from sharing work-related details on social networks.
> Not use work devices for personal activities.
This reminds me of something Cory Doctorow[1] said regarding the NSA. Paraphrasing: the more locked-down an organization becomes, the more ineffective it becomes. When you can't trust your employees to the point that it becomes actual institutional policy to discourage information-sharing (communication), you are guaranteed to be dysfunctional.
There is a parallel, of course, regarding the red tape surrounding procurement for large government projects in order to mitigate corruption.
Addressing symptoms, not causes, is the theme.
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[1] correction, Julian Assange: "the more secretive or unjust an organization is, the more leaks induce fear and paranoia in its leadership and planning coterie". Which isn't precisely applicable to my comments above, so I guess that's my own conjecture.