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Cold calling via phone is a not an effective use of a smaller team's time in my experience-- you will rarely reach the right person within an organization, ther
by soundlab 13y ago
Cold calling via phone is a not an effective use of a smaller team's time in my experience-- you will rarely reach the right person within an organization, there are lots of 'gatekeepers' for high level executives, and voicemails just don't generate responses. You can only make so many dials per day, and it is exhausting getting rejected all day. Where I've seen it become more effective is for larger inside lead gen teams for products like credit card terminals, or energy efficiency services where a quick pitch can be made to almost any business person who picks up the phone.
Email however, when done correctly (and legally!! don't spam!!) can be very effective. Instead of focusing on making a sale via an email, try instead to focus on getting a referral. Consider it a "win" when you get a referral to someone in the organization with whom you can have a "warm" conversation.
If you are honestly looking for feedback on your product/service, the sales will come. Your cold email will get forwarded to the right person and you can get some conversations started. For us, these campaigns have been extremely low cost and have yielded some great partnerships and repeat business in our niche industry.
A couple rules we laid down:
1. No attachments, no pricing, no selling
2. Make no more than two attempts over 30 day campaign
3. No more than 5-6 sentences with 1 embedded link and a clear request for a referral
Some recommended tools and resources include:
http://www.amazon.com/Predictable-Revenue-Business-Practices-Salesforce-com/dp/0984380213 http://www.amazon.com/Predictable-Revenue-Business-Practices...
http://www1.toutapp.com/ http://www1.toutapp.com/
http://www.data.com/ http://www.data.com/
- larrys 13y agoAgree with all you are saying above. "Cold calling via phone is a not an effective use of a smaller team's time in my experience-- you will rarely reach the right person within an organization, there are lots of 'gatekeepers' for high level executives, and voicemails just don't generate responses." Along these lines I'm amazed at the amount of times don't use postal mail to break the ice. I don't mean a canned direct mail piece. I mean a personal letter, signed in ink, that makes the point. With that their is no (direct) rejection and it's possible to send many at a very low cost (even if they don't end up in the right place).
- crixlet 13y agoReally appreciated this info and will check out that book -- looks great. As a biz dev guy for a web development company, the thing i'm struggling with is how to bank on cold-emailing as a sales approach when there is so much variability/unpredictability. Sure, someone might pass on your contact to a referral, etcetera, but i'm having a hard time justifying devoting so much time on an outbound marketing campaign a la cold emails when the results are scattershot. How does this low cost marketing campaign you speak of fit within the composition of the rest of your sales efforts?