I'm on Straight Talk and love it. But I've never had to deal with support. It's really easy to set up, the price is awesome (less than $50 for pseudo-unlimited

I'm on Straight Talk and love it. But I've never had to deal with support. It's really easy to set up, the price is awesome (less than $50 for pseudo-unlimited everything including taxes), and it just works. And that's on the auto-renew plan. I'm not sure if I'll ever need support (can't see why at this point), but I do know that Tracphone has in the past provided poor customer service (when I used to use a cheap pre-paid phone through them). I do believe they put more into providing better customer service to their Straight Talk customers though. Anyway, I definitely recommend it. Far cheaper than AT&T and Verizon pre-paid/non-contract options and, for my usage patterns, every bit as good. Keep in mind that my data usage is predominantly for Google Maps about town (in the Greater San Diego area), internet browsing, and occasionally streaming Pandora. I can't speak to how it would work to do much streaming video over Straight Talk. But for my needs, I'm very happy. I get what I want at a price (finally!) that I'm willing to pay. Versus how we used to pay AT&T something like $140/month (for two phones) for very few minutes (the smallest anytime minutes plan we could get), unlimited texting, and a couple hundred megabytes of data (as I recall).