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We aggregate all of our reviews and mentions through a combination of web scraping, API integrations, and manual scraping.
by zachflower 13y ago
We aggregate all of our reviews and mentions through a combination of web scraping, API integrations, and manual scraping.
- Zakuzaa 13y agoThanks for the response. What was the thinking behind current pricing structure? I think they are underpriced, but then again I know nothing about restaurant industry. [Edit] Are you also doing sentimental analysis of mentions and reviews?
- zachflower 13y agoOur pricing structure is the biggest point of debate among us, however we are testing different models across a few different marketing platforms and will stick with what performs the best in the long run. As for sentiment analysis, we were performing a rudimentary analysis on all non-rated mentions (Twitter, Facebook, etc.), however the algorithm we were using was providing too many wrong sentiments, so we removed it for the time being. We are currently evaluating new algorithms and APIs, and may bring it back in if we can find one that can comfortably handle sarcasm (a favorite of the review sites) and mentions with no sentiment attached to it (the phrase "I am eating at <restaurant name>" is neither positive, nor negative).