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PagerDuty support here. Thanks for the feedback. I'll pass it along to the dev team. Any other feedback that you'd like to share with me would be much appreci
by jorts 13y ago
PagerDuty support here. Thanks for the feedback. I'll pass it along to the dev team. Any other feedback that you'd like to share with me would be much appreciated.
- clauretano 13y agoHeh, I feel silly for not having mentioned it in the Feedback form on the site, your team has always been incredibly responsive to requests/concerns submitted there. My only other comment is that when you go to Users, and then select "On-Call Now", it shows the escalation policy, and again not the on-call schedule linked to that escalation policy. So for example, one might see a couple people listed as on call for each escalation policy but it doesn't at all indicate on that screen which schedule they're on call for. If I wanted to manually use that screen to contact whoever the primary on call for networking is, I'd have no way of knowing who to contact.
- jorts 13y agoI just emailed you to continue this discussion offline. Thanks again!