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That's confusing that he pulled a response to someone else's post into a standalone post, without quoting this Noah person for context. Here's the original com

by smackfu 13y ago

That's confusing that he pulled a response to someone else's post into a standalone post, without quoting this Noah person for context. Here's the original complaint: ============================================================ I'm a huge #Uber fan, but the service has been getting really bad lately. Anyone else experiencing these issues? -App shows a car 2 minutes away, and when I reserve, it then says the car is 8 minutes away -Drivers who increasingly have no knowledge of the city and/or driving routes -Drivers who increasingly have trouble communicating in English -After booking, the car gets further away (significantly) before it gets closer on their way to pick me up. -Surge pricing becoming the norm--even during traditional "non-peak" hours Again, I've been and continue to be a huge fan of Uber, but the past couple months have been disappointing. On the plus side, I had an awesome Pakistani driver yesterday who had a great story to tell about how he emigrated to America and is making twice as much driving for Uber than his old taxi. Pretty cool. https://www.facebook.com/noah.lichtenstein/posts/10100797782090093 https://www.facebook.com/noah.lichtenstein/posts/10100797782...

PilateDeGuerre 13y ago
The complaint about the time going from 2 minutes to 8 minutes and also the car getting further away before getting closer sounds like the Uber drivers are doubling as Lyft drivers or other taxi-like apps. They have every incentive to always have a passenger in the car. It sounds like they are communicating with Uber that they will pick Noah up while they are almost done delivering a passenger from another service.
- russell_h 13y ago
  What I've seen a lot of is drivers marking my ride as complete when they get within a few blocks of my destination. I originally wrote it off to the driver trying to earn a better rating in light of heavy traffic or navigation difficulties, but it seems to be becoming more routine. In a few cases they've accepted another fare before they even drop me off. Recently I saw this for the first time on a trip to SFO, which actually makes a lot of sense - since its a fixed price, they're not giving anything up by marking my ride complete as soon as they hit the exit for SFO.

by smackfu 13y ago

PilateDeGuerre 13y ago

The complaint about the time going from 2 minutes to 8 minutes and also the car getting further away before getting closer sounds like the Uber drivers are doubling as Lyft drivers or other taxi-like apps. They have every incentive to always have a passenger in the car. It sounds like they are communicating with Uber that they will pick Noah up while they are almost done delivering a passenger from another service.

russell_h 13y ago
What I've seen a lot of is drivers marking my ride as complete when they get within a few blocks of my destination. I originally wrote it off to the driver trying to earn a better rating in light of heavy traffic or navigation difficulties, but it seems to be becoming more routine. In a few cases they've accepted another fare before they even drop me off. Recently I saw this for the first time on a trip to SFO, which actually makes a lot of sense - since its a fixed price, they're not giving anything up by marking my ride complete as soon as they hit the exit for SFO.