4 ms·
It's a sign of strength in a company when the CEO can talk candidly about problems like this. Every company has problems, most worse than this, but they rarely
by pg 13y ago
It's a sign of strength in a company when the CEO can talk candidly about problems like this. Every company has problems, most worse than this, but they rarely talk about them except in the blandest, most evasive way.
Conspicuous candor.
- Yhippa 13y agoIt's got to be nice to be a straight shooter about your company and not "spook the market" when you're honest. You have analysts clinging on to your every word even in niche industries, ready to make some kind of recommendation.
- rhizome 13y ago...and if you can hide it behind a little "Look everybody, KITTENS!" all the better!
- droopyEyelids 13y agoIt was candid, but before I'd call it conspicuous I'd like to see him explain the driver on-boarding process and the level of knowledge it requires of city routes. This especially applies to UberX. I think it'd help everyone adjust their expectations.
- onedev 13y agoKnowledge of city routes isn't THAT relevant when you can easily depend on Google Maps. Almost every time I use Uber, the drivers have used Google Maps if they didn't readily know where I wanted to go and I didn't mind them using it either. It instill confidence in me that they're following an optimized route provided by Google.
- wwweston 13y agoI don't know how it is for SF, but in LA, Google's routes are not necessarily optimal, particularly at rush hour. I like Uber, and many of the drivers I've had have been great, but there's definitely been a handful of trips where I thought drivers relied on Google's routing when they shouldn't have.
- onedev 13y agoI guess I'm speaking as someone who grew up driving in the era of smartphones and readily available GPS so even when I personally drive, I depend HEAVILY on Google maps. Like I'd really be lost without it. I guess not relying on GPS map routing is something that I cannot fathom. It always impresses me when friends can just rattle off highway routes and directions.
- wwweston 13y ago> Like I'd really be lost without it. You might be lost for a while. What would probably happen next is that you'd start to build a mental map of the relevant territory, augmenting personal experience with some kind of map, paper or digital. Then you'd start developing the habit of getting directions or studying a map before you went somewhere there was a gap in the knowledge in your head. At least, that's how it worked for me when I moved from a city so small (and grid-based) that nobody I knew used any kind of nav aid at all... to Los Angeles. I'm a little hesitant to say it would certainly work this way for everyone, given that variety in people's backgrounds and brains. But I suspect navigating is something people are generally more wired for than not. Chances are, you could do it too.
- michaeldunworth 13y agoOH GOD YES. Seriously. I'm a tourist here. The guy asks me where I'm going. I say "To X please" - They then ask to get my phone out to show him where it's near. While he's looking at his phone plugged in, with GPS. This has happened, easily, 4-5 times. It's fkkd.
- sheikhimran01 13y agoyeah! Agree with PG