The difference between the top and bottom result in the survey is 0.3 on a scale of 5. Given the small sample size of most survey research my hunch is that thes

The difference between the top and bottom result in the survey is 0.3 on a scale of 5. Given the small sample size of most survey research my hunch is that these differences are directional only. Here is the original report: http://blogs.forrester.com/nate_elliott/13-10-28-an_open_letter_to_mark_zuckerberg http://blogs.forrester.com/nate_elliott/13-10-28-an_open_let...