Years ago here in Austria I bought an iPhone 3G that from the beginning frequently didn't have reception where all other phones did, including a situation where

Years ago here in Austria I bought an iPhone 3G that from the beginning frequently didn't have reception where all other phones did, including a situation where I needed to call an ambulance because someone was in urgent need of medical attention and couldn't, and they never replaced it and gave me the run-around every time I contacted them. Finally they claimed that the liquid detectors being slightly off-white, rather than pink or red, meant it had been dropped in water when it was obviously just from humidity, a practice for which they were later sued.[1] They were also sued on the reception issue which affected thousands of phones, but again not in my jurisdiction. They have extremely poor service if they think they can get away with it, they are only kept honest in countries that have strong consumer protection laws. It's simply disgraceful to sell a multi-hundred dollar piece of equipment that can't perform its core function and then not replace it. [1] http://www.imore.com/apple-pay-53m-iphone-warranty-settlement http://www.imore.com/apple-pay-53m-iphone-warranty-settlemen...