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Yet in practice, I never had any trouble getting products repaired for free after 23 months or something along those lines. It may be that the burden of proof i
by jnky 13y ago
Yet in practice, I never had any trouble getting products repaired for free after 23 months or something along those lines.
It may be that the burden of proof is on the buyer after six months, but in reality no company (except maybe Apple) really makes a fuss about it.
Burden of proof is one thing, but as an EU citizen I expect my electronic devices to work at least two years. If a company were to argue that I have to proof a defect is really their fault after just a year, I would definitely never buy from them again.