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Doesn’t really matter if the national implementation sucks. In Germany the burden of proof flips after a mere six months (from seller to consumer), so the two y
by arrrg 13y ago
Doesn’t really matter if the national implementation sucks. In Germany the burden of proof flips after a mere six months (from seller to consumer), so the two years aren’t worth much. How are you, as a consumer, supposed to prove that the defect was present when you were sold the device?
At least until a few years ago that was also Apple’s point of view, making all the EU consumer protection laws completely useless in Germany.
- jnky 13y agoYet in practice, I never had any trouble getting products repaired for free after 23 months or something along those lines. It may be that the burden of proof is on the buyer after six months, but in reality no company (except maybe Apple) really makes a fuss about it. Burden of proof is one thing, but as an EU citizen I expect my electronic devices to work at least two years. If a company were to argue that I have to proof a defect is really their fault after just a year, I would definitely never buy from them again.